We fundamentally make all decisions based on integrity and humility for the greater good of the customer experience.
SERVICE THE CUSTOMER ABOVE ALL ELSE
There is no higher priority than the customer being serviced beyond their level of expectation.
ENCOURAGE INDIVIDUAL INITIATIVE
Every employee must possess the inherent obligation to act when opportunity arises to complete the mission.
FANATIC DISCIPLINE
We are profoundly committed to the success of the daily process so that the bigger picture and goals are achieved.
EXTREME ACCOUNTABILITY
We take immediate and full responsibility for any and all deficiencies caused by the breakdown of our individual contributions no matter the intended outcome.
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